AIRMT RailGo – All India Railway Mutual Transfer Platform
Last updated: 21 March 2026
AIRMT RailGo (“we”, “our”, or “the platform”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you use the AIRMT RailGo mobile application and the website allindiarailwaymutualtransfer.com.
By using our platform, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
When you create an account or use the platform, we may collect the following information:
Account Information
- Name
- Email address
- Phone number (if provided)
- Employee ID
- Railway service details such as Zone, Division, Department, Designation, and posting location
Service Information
- Pay level and service-related information required for tools such as TA Claim and Night Duty allowance calculations
Usage Information
- Device information
- IP address
- Pages visited
- App crash reports and diagnostics for stability improvement
- App usage data for analytics, security, and performance improvement
Form and Communication Data
- Messages, documents, or information submitted through forms or support requests
2. How We Use Your Information
Your information is used to:
- Create and manage your user account
- Provide digital tools such as TA Claim and Night Duty allowance calculation
- Enable mutual transfer discovery between railway employees
- Improve platform functionality, performance, and user experience
- Provide customer support and respond to user inquiries
- Ensure security and prevent misuse of the platform
3. Information Sharing
AIRMT RailGo does not sell, rent, or trade your personal data.
We may share information only in the following circumstances:
- With trusted service providers that help operate the platform (such as hosting, authentication, analytics, or email delivery services)
- When required by law, regulation, or legal process
- To protect the security and integrity of the platform
All service providers are required to maintain confidentiality and protect user data.
4. Third-Party Services
The AIRMT RailGo platform uses trusted third-party services to operate securely and efficiently. These include:
- Google Firebase Authentication — for secure user login and account management
- Firebase Cloud Firestore — for secure cloud database storage
- Firebase Crashlytics — for automatic crash reporting and app stability improvement. Crashlytics collects anonymised crash logs, device model, and Android version. No personal data is included in crash reports.
- Firebase Cloud Messaging — for push notifications including transfer match alerts and subscription reminders
- Razorpay — for processing subscription payments. Razorpay handles all payment transactions securely. We do not store your card or payment details. Razorpay’s own Privacy Policy applies to all payment transactions.
- Google Analytics — for understanding usage patterns and improving performance
These services may process limited user information necessary to provide their functionality.
5. PDF Generation
PDFs generated by the app (TA Claims and Night Duty journals) are saved directly to your device’s Downloads folder. We do not upload, store, or transmit your PDF documents to our servers at any time.
6. Data Security
We take reasonable and industry-standard measures to protect your information from unauthorised access, loss, misuse, or alteration.
User data is stored on a secure cloud infrastructure, and access is restricted to authorised systems required for platform functionality.
However, no method of internet transmission or electronic storage is completely secure, and we cannot guarantee absolute security.
7. Data Retention
We retain user data only for as long as necessary to provide services and maintain platform functionality.
If a user requests account deletion, we will take reasonable steps to remove personal information unless retention is required for legal or security purposes.
8. Cookies and Analytics
Our website may use cookies to maintain login sessions and improve the user experience. Analytics tools may collect anonymized information about how users interact with the platform in order to improve performance and usability. Users can control cookies through their browser settings.
9. User Rights
Users may:
- Access their personal information
- Update their account details via the Profile screen in the app
- Request deletion of their account and all associated data
Requests can be made by contacting us using the information provided below.
10. Children’s Privacy
The AIRMT RailGo platform is intended for adult railway employees and users aged 18 years or older. We do not knowingly collect personal information from children under the age of 18.
11. Independent Platform Disclaimer
AIRMT RailGo is an independent digital platform developed to assist railway employees with informational tools and mutual transfer discovery.
This platform is not affiliated with, endorsed by, or officially connected to Indian Railways or the Ministry of Railways.
Users must independently verify any calculations or information before submitting official claims or applications to their department.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. Any updates will be published on this page with a revised “Last updated” date. Continued use of the platform after changes indicates acceptance of the updated policy.
13. Contact Information
If you have questions about this Privacy Policy or wish to request changes to your personal data, please contact us:
Email: mailwhendutycalls@gmail.com Website: https://allindiarailwaymutualtransfer.com Location: Varanasi, India