Contact Us — AIRMT RailGo
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Contact AIRMT RailGo

Have a question, feedback, or need support? We're here to help Railway employees across all 18 zones.

We're Here to Help

Whether you need help with a TA calculation, have a question about your subscription, or want to report a bug — reach out and we'll get back to you quickly.

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Email Support

mailwhendutycalls@gmail.com

Best for detailed queries and subscription issues

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WhatsApp Support

+91-9506993993

Quick questions and app support

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Location

Varanasi, Uttar Pradesh — 232101

India

Expected Response Times

Email queries Within 24 hours
WhatsApp messages Within 4–6 hours
Subscription issues Within 12 hours
Bug reports Within 48 hours

Send Us a Message

Fill in the form below and we'll get back to you as soon as possible.

We typically respond within 24 hours. For urgent issues use WhatsApp.

Frequently Asked Questions

Is AIRMT RailGo free to use?

Yes — the app is free to download. Core features including TA Claim generation and Night Duty tracking are free with 3 PDF exports. Premium features require a subscription starting at ₹249/month.

Is this an official Indian Railways app?

No. AIRMT RailGo is an independent platform and is not affiliated with Indian Railways or the Ministry of Railways. All calculations must be independently verified before official submission.

How do I cancel my subscription?

You can contact us at mailwhendutycalls@gmail.com or via WhatsApp. We will process your cancellation within 24 hours. Refund eligibility is as per our Refund Policy.

Is my data safe?

Yes. Your data is stored securely on Google Firebase. Your salary and employee details are never shared with other users. PDFs are saved to your device only — never uploaded to our servers.

Which Android version is supported?

AIRMT RailGo supports Android 8.0 (Oreo) and above. We recommend Android 10 or higher for the best experience.

How does mutual transfer matching work?

You submit your transfer profile with your current posting and desired location. Our algorithm automatically matches you with employees who want to transfer to your location and vice versa. Both parties are notified instantly.