Refund Policy

Refund Policy — AIRMT RailGo

Last updated: 22 March 2026

1. Subscription Refunds

AIRMT RailGo offers subscription plans at ₹249/month (Basic) and ₹449/month (Pro). Once a subscription is activated and payment is confirmed, refunds are generally not provided except in the following circumstances:

  • Duplicate payment was charged for the same subscription period
  • Payment was deducted but subscription was not activated within 24 hours
  • Technical error caused incorrect billing

2. How to Request a Refund

To request a refund, contact us within 7 days of the payment date:

Include your registered email address, payment date, and Razorpay transaction ID.

3. Refund Processing Time

Approved refunds will be processed within 5–7 working days and credited to the original payment method.

4. Free Tier

The free tier of AIRMT RailGo has no charges. No refund requests apply to free tier usage.

5. Non-Refundable Items

The following are non-refundable:

  • Subscriptions that have been partially or fully used
  • Subscriptions cancelled after the 7-day window
  • PDF exports already generated under the subscription

6. Cancellation

You may cancel your subscription at any time by contacting us. Cancellation stops future billing but does not refund the current billing period.

7. Contact

For refund queries: mailwhendutycalls@gmail.com